We take over a variety of different services in the field of telesales for your company and offer You a broad spectrum, from lead management to product consulting, handling order and order acceptance.
Your customers will be redirected to our technical and professional employees, who will gladly accept any challenge and act in a solution-oriented manner. Our employees' expertise employees plays the central role to ensure the fulfilment of the customer's wishes. We make this possible through intensive training programs and permanent product and customer orientation.
Even more complex and consulting-intensive products can be succesfully distributed via the instrument of Telesales.
- Competent order processing on the phone
- Acquisition of product knowledge for a very good customer service
- 100% accessibility
- Support by modern IT systems
- Flexible utilization, e.g. during peak or slow hours
- Can be combined with other services provided by TeleAktiv, eg assesment of demand, address qualification and appointment management.
- Customer-friendly phone calls
- Personal support by our permanent employees