Consulting

An efficient telephone marketing department in your company improves customer satisfaction and creates high service quality and successful sales appointments.

High fixed and variable costs require precise planning when setting up your own sales service center.

TeleAktiv® puts its many years of experience at your service and advises you competently- from strategic planning to its successful implementation and even beyond that. Not only do we take care of the technical and organizational details, we also look for suitable personnel when needed.

TeleAktiv® performs sophisticated assessments to identify suitable candidates. Even after the successful establishment of your telephone marketing department, we ensure that you remain on the road to success with telemarketing controlling and periodic interview analyzes!

Your benefits:

• Active support in setting up in-house telemarketing departments

• Competent advice from experienced project managers

• Organizational and technical advice

• Periodical interview analyzes

• Telephone marketing controlling

Outsourcing

You want to maximize your profit by making the most out of a professional telemarketing department, without involving your own employees. Depending on the marketing or service campaign, your staff will be expanded by trained, friendly and flexible employees.

Our employees work on your behalf and on demand in your IT system (CRM or database system) aswell. They bring a lot of experience, know-how and industry knowledge, from which you will benefit as a company. Your customers experience excellent service quality, feel understood and well looked after.

TeleAktiv relies on tailor-made outsourcing solutions and promising training procedures to transfer know-how and industry-specific expertise and vocabulary. Teams can easily be expanded or reduced, so that telemarketing can be effectively integrated with TeleAktiv into your business.

Your benefit:

• Flexible support in telephone marketing

• A variety of competent and experienced staff at your service

• Tailor-made solutions that help you minimize your costs

• Simple combination of the TeleAktiv service spectrum (direct marketing, telesales, sales administration, data tracking, etc.)

• TeleAktiv is your service provider with the successful combination of capable employees, modern IT and holistic solutions.